Privacy Policy
Last updated: [Insert Date]
Shakti Creative (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, website, and services.
1. Information We Collect
We may collect personal information that you provide directly, such as:
Your name, email address, phone number, and business details.
Payment and billing information when purchasing services or programs.
Information provided through forms, surveys, or direct communication with us.
We may also collect non-identifying information about how you use our website (e.g. browser type, pages visited, time spent). some stuff
2. How We Use Your Information
We use your information to:
Deliver our programs, courses, memberships, and services.
Communicate with you about your account, purchases, or enquiries.
Send newsletters, updates, and marketing communications (you can unsubscribe at any time).
Improve our offerings, website, and client experience.
Meet our legal, tax, and regulatory obligations.
2. 3. Disclosure of Information
We respect your confidentiality and will never sell your personal information. We may disclose your information to trusted third parties only where necessary to deliver our services, such as:
Payment processors and secure billing providers.
Email and marketing platforms (e.g. Kajabi, Mailchimp, or similar).
Professional advisers (accountants, legal, IT support).
We may also disclose information if required by law or to protect our legal rights.
4. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we use secure third-party platforms, please be aware that no online system can be 100% guaranteed.
5. International Disclosure
Some of our service providers may be located outside Australia. By using our services, you consent to the transfer of your information to these providers, who are required to safeguard your data in line with privacy standards.
6. Access & Correction
You have the right to access and correct the personal information we hold about you. Please contact us if you wish to update or request a copy of your details.
7. Direct Marketing
We may send you promotional emails about our services, programs, or events. You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
8. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve functionality and user experience. You can disable cookies in your browser settings, but this may affect your access to some features.
9. Complaints
If you believe we have breached your privacy, please contact us at [email protected]. We will investigate your complaint and respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Contact Us
For questions, requests, or concerns about this Privacy Policy, please contact:
Shakti Creative
Email: [email protected].
Website: https://www.shakticreative.com.au/
